Extending Our Reach

Standard CO-OP services you can expect to receive are: 

• Deposits
• Withdrawals - up to $1,500 per member per credit union
• Account inquiries
• Transfers 
• Loan payment
• Statement copies
  

With account takeover fraud on the rise, we’ve added new ID-proofing security when accessing your account in person at shared branching locations. This new fraud prevention measure allows us to make certain it’s YOU trying to access your account, not an imposter.

For Out-Of-State Users: If you bank at one of our Shared Branch locations, a teller can now identify and authenticate members with out-of-state IDs in the branch through a QR code and one-time passcode multi-factor authentication verification. This additional layer of authentication will be used for at minimum, withdrawals using out of state IDs.

How it Works:

1. Scan the QR code located in the branch or visit https://verify.coop.org.
2. Select your credit union’s name from a drop-down list.
3. Enter your member number and the last four digits of your social security number.
4. Upload a photo of your ID.
5. Take a selfie.

Tip: Save your validation for an even quicker experience next time!

6. Show your one-time passcode to the teller (passcode is valid for 20 minutes).

To find a location near you that participates in shared branching, visit https://co-opcreditunions.org/locator.

Please note: Withdrawals performed at an ATM owned by a Shared Branching facility may incur a surcharge. An alternative is to use a MIDFLORIDA ATM or a Publix Presto! ATM with no fee. Deposits cannot be accepted at ATMs owned by Shared Branching facilities or Publix Presto! ATMs.